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 Post subject: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 24 Jun 2010, 18:27 
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Joined: 24 Jun 2010, 18:18
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Hi everyone,

I'm having what seems like an odd problem. I've been using JES Deinterlacer to do inverse telecines on 29.97 DVCPRO HD footage and it's been working perfectly. All of the sudden, the program started getting "stuck" on frame 6744 of every and any video that I try an inverse telecine on. The program doesn't crash or give me an error message, but the progress bar stays put on frame 6744 indefinitely (I've left it running for hours). I've even gone back and tested this on DVCPRO HD files that have processed properly just a few days ago and these files get stuck on the same exact frame. If the video file is shorter that 6744 frames, then everything goes well and the process finishes correctly.

I've tried deleting both the log and preference files as well as redownloading the program, but even after all of that I still have the issue. Does anyone have any idea what's going on or have any suggestions that I might try?

Thanks for the help!

-Sofi


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 25 Jun 2010, 09:39 
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Joined: 20 Feb 2008, 22:49
Posts: 391
How very strange!
Did you update QuickTime or the system in the meantime?
In theory a security update might also be responsable for this.
Try running JES Deinterlacer from another user account. If that works than some system file (plist or cache) in your home folder must be corrupt.

I would to see JES debug logs. Check "Main", "Standard" and "Project" in the Debug preferences.

Jan E.


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 25 Jun 2010, 14:11 
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Jan,

Thanks so much for your reply! It seems that I've just figured out the issue and now that I know it, I don't see how it wasn't more obvious. Although there seemed to be enough disk space (over 20GB free), the temporary movie file created during the process would get large enough at the 6744 frame to almost fill the drive and I suppose halt the process. That makes sense why it happened on every file I tried. In any case, I had the idea to try using a different drive and when the process worked perfectly, I realized it must have been a disk space issue.

Thanks again for your reply and for the great software!

-Sofi


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 26 Jun 2010, 08:54 
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Joined: 20 Feb 2008, 22:49
Posts: 391
It's still a bug.
JES D first checks if enough space is available for an uncompressed intermediate file. If not, it tries again with JPEG compression. If there is still not enough space it should report disk full error and not even start the project.
And if it did start you should get a disk full message.

Didn't it say "suspended because of disk full" in the progress dialog?
The project would have resumed automatically after you cleared some space on the disk.

I'll try to reproduce this here. Was the output format h264?

Jan E.


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 26 Jun 2010, 09:12 
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I forgot to ask: exactly what disk configuration did you use? Both input and output on system disk? Both on the same external disk? Or still another config (like partitions)?

Jan E.


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 11 Jul 2010, 23:07 
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Joined: 24 Jun 2010, 18:18
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Hi Jan,

Sorry for the late reply here. I didn't get any error message, the progress bar just stopped moving. I was doing an inverse telecine and outputting to ProRes. The input was on an external disk and was outputting to a separate external disk (so I had two external drives running). I hope that helps. Thanks again for the great software!

Sofi


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 Post subject: Re: Inverse Telecine gets "stuck" on frame 6744
PostPosted: 25 Jul 2010, 15:48 
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Joined: 20 Feb 2008, 22:49
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The problem was due to the fact that I didn't estimate output size for some exports, like Prores422 and other standard codecs that don't let the user set a data rate.
I have added some educated guesses in v3.5.6 which should prevent this problem in the future.

Jan E.


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